If an accident was your client’s fault, they can still use their own choice of repairer, rather than relying on their insurers’ recommended repairer. We can refer your client to a solicitor for assistance in this area, if they are having difficulties.
If a client has an accident that wasn’t their fault, they are entitled to a full repair using manufacturer’s parts, to the standards set by an independent engineer. We believe that this gives the client a higher standard of repair than if non-manufacturer’s parts are used, or if insurance recommended repairers are used, under pressure to cut costs.
We provide an interest free 11-month period for your client’s solicitor to recover those repair charges from the insurer of the driver at fault.
“I was extremely satisfied with the condition, drive-ability and service received concerning the hire vehicle. Thank you.”
“Very polite and helpful, especially with vehicle swap due to difficulty driving the first vehicle because of my injuries. I was very grateful for the change of vehicle. Thank you!”
“Happy and helpful! Good service.”
“Cannot fault them one bit. Very helpful.”
“The hire vehicle was excellent and everyone I dealt with was very helpful.”
“Superb first class service. Thank you.”
“Every call I received regarding my hire vehicle was very polite and professional and well explained.”
“I was very pleased with the hire car. The lads were very polite and helpful. I would love to have kept that car, thank you.”
“Excellent service at a very stressful time.”
“Thank you so much for the use of your beautiful hire car. The two gentlemen who delivered it are a credit to your company. They explained everything to me and were very polite, smart and friendly, Thank you once again for all your help and getting me back on the road again so quick. You are a first class company!”
“The hire vehicle was almost brand new, so it was of a very high standard. The staff I had any dealings with, both in person or by telephone, were exceptionally polite and helpful. I would certainly recommend this company.”
“I was very impressed by their professionalism.”